Latisys Customer and Technical Support

Latisys is committed to providing the best possible customer support experience available for our customers. Technical Support is available 24 hours a day, 7 days a week, 365 days a year.

Our skilled technical team is equipped with the latest technologies and tool sets to provide fast and effective trouble shooting and resolution for even the most complex scenarios. Reinforced with 24x7 access to our most Senior Level Engineers, our support staff is able to provide you with unmatched SLA’s for response and complete peace of mind that your business needs are in good hands.

Submit a Ticket

Our online ticketing system is available 24x7x365. To ensure the best possible response, we ask that non-urgent support needs are submitted through our Customer Support Portal.

Submit a TicketSubmit a Ticket Now

Customer Portals

As we are completing the development of a centralized Customer Portal for all Latisys customers, the legacy portals that were provided are still available via the links below.

Irvine Customers
Denver Customers
Chicago Customers
Ashburn Customers

Telephone Support

Ashburn NOC: (800) 768-0189
Chicago NOC: (630) 242-3494
Denver NOC: (888) 423-3477
Irvine NOC: (949) 784-7911

Sales Support

Ashburn: (703) 593-0057
Chicago: (630) 242-3500
Denver: (303) 268-1470
Irvine: (949) 784-7923

 

 

 

 

 

 

 

 

 


 

 

 

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