24 x 7 Operations Center

Each Latisys location has a Network Operations Center (NOC) which is the epicenter of all monitoring, problem tracking, remote management and problem resolution in supporting Latisys' Managed Hosting and Colocation clients. The NOCs operate 24x7x365, staffed with a team of highly trained engineers and technicians.

By providing NOC personnel with advanced technologies and management utilities, our NOC Team members are armed with the tools they need to quickly employ and dispatch the correct resource for any issue that presents itself and ensure speedy resolution.

In addition, the NOC receives all incoming operations calls for faults and issues detected by the customer, as well as requests for additional services. The NOC ensures that our customers are always informed, in control, and receiving the best services available in the industry.

Our NOC personnel are trained in all aspects of Facility Security and are responsible for the monitoring of all external and internal security points.